All sales are final. However, in the event a DVD is subject to a manufacturing defect, Touching the Game, LLC will gladly exchange the defective DVD for a replacement, mailed to you at our cost. Just email us at firstname.lastname@example.org or call us at (617) 320-4411 and we will send you a pre-addressed, pre-stamped mailer envelope for you to return the DVD to us, and we will send you a replacement at our cost directly to you. This policy does not cover DVDs that are damaged or broken by customer abuse.
We expect you to receive your DVD order in excellent condition and ready to enjoy!
This is our current policy on Shipping and Returns, and it is subject to change. Please check here before making your order.